Terms of Service

Last Updated: 12 November 2026

Welcome to Golden Wattle Paper. These Terms of Service govern your access to and use of our website, including browsing, purchasing products and communicating with our store.

By accessing our website or placing an order, you agree to these Terms of Service to the extent they apply to your use of the website and our products. Please read them carefully before making a purchase.

Business Name: Golden Wattle Paper
Website: https://www.warmtablegear.com
Email: sales@warmtablegear.com
Business Address: 91 Erbacher Road, Burnside, QLD 4560, Australia

1. About Our Store

Golden Wattle Paper offers stationery and paper-based products designed to support organisation, creativity and everyday productivity.

Our product range may include:

• Notebooks and paper products.

• Label stickers and adhesive labels.

• Index dividers and page markers.

• Stamps and related stationery accessories.

• Other complementary paper and desk-organisation products.

Product availability, descriptions, images and prices may be updated from time to time.

2. Eligibility and Acceptable Use

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law or that you have the necessary permission from a parent or guardian where required.

You agree not to:

• Use our website for unlawful, fraudulent or misleading purposes.

• Interfere with the website's security or normal operation.

• Attempt to gain unauthorised access to accounts, systems or data.

• Submit false, incomplete or misleading order information.

• Upload or transmit malicious code or harmful material.

• Copy, reproduce or commercially exploit website content without permission.

• Use automated tools to interfere with website functionality or collect information without authorisation.

We may restrict access or take reasonable action where we identify misuse or conduct that threatens our store, customers or service providers.

3. Product Information and Availability

We aim to provide clear and accurate product descriptions, photographs and specifications.

However, minor variations in colour, appearance or presentation may occur because of screen settings, lighting, manufacturing batches or differences between display devices.

We do not guarantee that every product will remain available at all times. If an item becomes unavailable after an order is placed, we will contact you to discuss an appropriate solution, which may include a replacement, cancellation or refund.

Nothing in this section limits your rights if a product does not match its description or fails to meet a consumer guarantee.

4. Pricing and Currency

Product prices and applicable charges are displayed on the website or at checkout.

Unless expressly stated otherwise, prices are displayed in the currency identified at checkout. Our current shipping arrangement is:

• Orders of USD $10.00 or more qualify for free standard shipping.

• Orders below USD $10.00 incur a USD $5.99 shipping charge.

Any applicable taxes, delivery charges or other costs will be presented as part of the checkout process where required.

We may change prices or promotions from time to time. A price change will not retrospectively alter an order that we have already accepted, except where a genuine pricing error or other lawful basis requires us to contact you.

5. Orders and Acceptance

When you submit an order, you are making an offer to purchase the selected products under these Terms of Service.

An automated order confirmation acknowledges that we have received your order. It does not necessarily mean that the order has been finally accepted or dispatched.

We may need to review or decline an order where:

• A product is unavailable.

• Payment cannot be authorised.

• Information supplied is incomplete or appears inaccurate.

• A pricing or listing error has occurred.

• We reasonably suspect fraud, unauthorised activity or misuse.

• Legal or regulatory requirements prevent us from fulfilling the order.

If we cannot fulfil an order after payment has been received, we will arrange an appropriate refund or other lawful resolution.

6. Payments

Payments must be completed using the payment methods made available at checkout.

Payment processing may be provided by independent third-party payment providers. Your use of a payment method may also be subject to that provider's terms and conditions.

You agree to provide accurate billing information and authorise the applicable payment provider to process the amount due for your purchase.

We do not knowingly collect or store complete payment card details where these are processed directly by an external payment provider.

7. Shipping and Delivery

We aim to process and dispatch orders as efficiently as reasonably possible.

Delivery estimates, available shipping methods and any applicable restrictions will be displayed at checkout or communicated in your order confirmation where available.

Delivery times are estimates and may be affected by courier operations, weather, public holidays, customs procedures, incorrect delivery details or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address. Please contact us promptly if you notice an error in your shipping details.

For further information, please review our Shipping Policy.

8. Returns, Refunds and Consumer Guarantees

Our Return and Refund Policy explains the process for requesting a return, exchange or refund.

We may offer a voluntary change-of-mind return period subject to the conditions published in that policy. However, this does not replace or reduce your rights under the Australian Consumer Law.

Our products come with consumer guarantees that cannot be excluded under applicable Australian law.

Depending on the circumstances, you may be entitled to a repair, replacement or refund if a product is faulty, unsafe, not fit for its disclosed purpose or does not match its description.

Nothing in these Terms is intended to exclude, restrict or modify any statutory right or remedy that cannot lawfully be excluded.

9. Promotions and Discount Offers

From time to time, we may offer promotional prices, discount codes or special offers.

Unless otherwise stated:

• Promotional offers are subject to availability.

• Discount codes must be entered correctly at checkout.

• Some promotions may not be combined with other offers.

• Promotional periods may have stated start and end dates.

• A promotion will not override any consumer rights provided by law.

We reserve the right to correct genuine errors in promotional listings and to withdraw or amend an offer where legally permitted.

10. Intellectual Property

The website's original text, graphics, layouts, branding, design elements and other content may be protected by copyright, trade mark and other intellectual property laws.

You may browse and use website content for personal, non-commercial shopping purposes.

You must not reproduce, republish, distribute, modify or commercially exploit our original content without prior written permission, except where permitted by law.

Third-party names, trademarks, logos and product designs remain the property of their respective owners. Their appearance on our website does not necessarily imply sponsorship, affiliation or endorsement.

11. User Communications and Feedback

If you submit a review, suggestion, comment or other feedback, you agree that it must be lawful, accurate and respectful.

You must not submit material that:

• Infringes another person's intellectual property or privacy rights.

• Is fraudulent, defamatory, threatening or abusive.

• Contains malware or harmful code.

• Misrepresents a product or another person's experience.

Where you voluntarily provide feedback for publication, you grant us permission to use that feedback for reasonable store-related purposes, subject to applicable law and any rights you retain.

We are not required to publish every submission and may remove content where we reasonably consider it inappropriate or unlawful.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, shipping services, website applications and external websites.

These services may have separate terms, policies and operating procedures. We do not control all third-party systems and cannot guarantee their availability or performance.

This section does not remove any responsibility that we may have under applicable consumer law.

13. Website Availability and Security

We aim to keep our website available and functioning properly. However, uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, upgrades, technical issues, security measures or service-provider interruptions.

You must not attempt to compromise website security, interfere with its operation or access restricted systems without permission.

14. Liability

To the extent permitted by law, we are not responsible for indirect or consequential loss arising from website interruptions, unauthorised third-party activity or circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under Australian law, including applicable consumer guarantees and statutory remedies.

Where the law permits a limitation of liability, any limitation will apply only to the extent legally allowed and in the circumstances where it is fair and reasonable.

15. Privacy

Your use of our website may involve the collection and handling of personal information.

Our Privacy Policy explains how we manage that information and how you may contact us with privacy questions or requests.

By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.

16. Changes to These Terms

We may revise these Terms of Service to reflect changes in our business, website operations, products or legal obligations.

The latest version will be published on this page with a revised date. Changes will apply from the date stated in the updated version, subject to applicable law.

An update will not remove rights that have already accrued to customers under an existing transaction or applicable law.

17. Governing Law

These Terms are governed by the laws of Queensland and the applicable laws of the Commonwealth of Australia.

Any dispute will be handled in accordance with applicable Australian law and the jurisdiction of the relevant courts or tribunals, subject to any mandatory consumer protections that apply.

18. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be read down or severed to the extent necessary.

The remaining provisions will continue to operate to the extent permitted by law.

19. Contact Information

If you have questions about these Terms, an order or our website, please contact:

Golden Wattle Paper
91 Erbacher Road, Burnside, QLD 4560, Australia
Email: sales@warmtablegear.com
Website: https://www.warmtablegear.com