Contact Information

Golden Wattle Paper – We're Here to Help

At Golden Wattle Paper, we believe good customer service is just as important as the products we offer. Whether you are looking for information about a notebook, need help choosing paper products, have a question about label stickers or index dividers, or need assistance with an existing order, we are happy to hear from you.

We aim to make every interaction clear, helpful and straightforward.

Business Details

Business Name: Golden Wattle Paper

Business Address:
91 Erbacher Road,
Burnside, QLD 4560,
Australia

Customer Service Email:
sales@warmtablegear.com

Website:
https://www.warmtablegear.com

How Can We Help?

Our customer service team can assist with a range of enquiries, including:

Order Enquiries

If you would like to check the status of an order, confirm purchase details or ask about an order update, please email us with your order number.

Product Information

Have a question about our notebooks, paper products, label stickers, index dividers or stamps? Contact us for assistance with product descriptions, available options and general product information.

Shipping and Delivery

If you need help with shipping information, tracking details, delayed parcels or delivery concerns, please include your order number and delivery postcode in your message.

Returns and Refunds

If a product arrives damaged, faulty or different from what you ordered, please contact us with a description of the issue. Photographs may help us assess your request more efficiently.

Website and General Support

If you experience difficulties browsing our website, placing an order or completing checkout, please describe the issue and let us know which device or browser you are using, if relevant.

Email Enquiries

For the most efficient assistance, please include the following information where applicable:

• Your full name.

• Your order number, if you have placed an order.

• The product name or item you are enquiring about.

• A clear explanation of your question or concern.

• Relevant photographs or supporting information, if necessary.

Please avoid sending complete payment card numbers, passwords or other sensitive security information by email.

Customer Service Hours

We review customer enquiries during our normal business operations and aim to respond within a reasonable timeframe.

Response times may vary during weekends, public holidays and periods of high enquiry volume. We appreciate your patience while our team reviews your message.

Our Commitment to Customers

We value every customer and aim to provide helpful, respectful and practical support. If something has not gone as expected, please give us the opportunity to review the situation and work towards an appropriate solution.

We also recognise that Australian consumers have rights under the Australian Consumer Law. Our customer service processes are intended to operate consistently with those rights.

Get in Touch

Golden Wattle Paper
91 Erbacher Road, Burnside, QLD 4560, Australia

Email: sales@warmtablegear.com
Website: https://www.warmtablegear.com

Thank you for visiting Golden Wattle Paper. We look forward to assisting you.